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12/25/2011 2:20 PM
 

Using SP v1.2.3

After creating a new user, when I try to login with the new user account I get the following error message:

Unauthorized!
Access is denied due to invalid credentials

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I did check on the new user password and it is correct. But I am not sure why I am getting the invalid credentils error message.

 

 
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12/25/2011 8:35 PM
 

The login problem does not apply to newly created administrator account. If this is a workaround, it is fine by me... I guess normal users can use the administrator account to perform any task.

 
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12/25/2011 10:03 PM
 

Hi,

You can check the SP youtube channel movie at: http://www.youtube.com/thesurveyproject#p/u/3/nme054X4E78

Please note that besides creating a user you have to assign a role to the user (create role first). A role is a collection of rights that can be selected while creating the role. Finally assign one or more surveys to the user. 

Now if you login you will access based on role/ rolerights and surveys assigned. Hope this will help.
 

 
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12/26/2011 9:20 AM
 

Thanks,

That worked, but I am not sure why I need to add the security access in order to view the stats access... Strange but worked.

 
New Post
12/26/2011 2:15 PM
 

Hi,

You're right about the Stats access security. It's an error that will be corrected in the next SP release. Thanks for noticing.

 

 
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HomeHomeSurvey Project ...Survey Project ...GeneralGeneralCreate new user - Access is denied due to invalid credentialsCreate new user - Access is denied due to invalid credentials